Cause-and-Effect Diagram
The Cause-and-Effect Diagram is a method to uncover potential root causes of a given problem. They are also called Ishikawa Diagrams and Fishbone Diagrams, and were developed by Kaoru Ishikawa. It is listed as a tool and technique of the fourth edition PMBOK®’s Perform Quality Control process. Large arrows represent categories of reasons for the… [Read more…]
July 6, 2009 by tapuniversity
0