In the sender / receiver model of communication it’s the responsibility of the sender to verify the message has been received by the receiver the way you intended. Here are three tips. Understand that some communication loss will occur – some studies indicate that over 90% of communication is through non-verbal cues (tone of voice,… [Read more…]
January 21, 2011 by David Kohrell
We have IQ, there’s Emotional Intelligence (EI) – I say we add EQ – environmental intelligence based on applying that Emotional Intelligence to what’s going on with stakeholders. A quick recap, a stakeholder is someone who has a professional interest in the outcome of a project. That interest may be acknowledged and formalized – corporate… [Read more…]
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January 27, 2011 by David Kohrell
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